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What is a refund policy?

A refund policy lets your customers know what to do if they are unhappy with their purchase. It outlines the requirements and steps your customers need to take in order to return or exchange purchased product or service and receive a refund.

What can we do?

Each refund policy should be specific to the website or business. Only you, the owner, can say whether your refund policy accurately describes how you operate it. Our online refund policy generator can help you create a free refund policy specifically tailored for you and your needs.

Why do I need it?

A good refund policy can help protect your company and win your customers trust. Regardless of whether your store accepts refunds or exchanges (and it should!), being upfront and honest about your store's refund policy will keep your customers happy and coming back.

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