Legal Glossary

Definition of Exchange Policy

An exchange policy is a set of guidelines that explain the terms and conditions under which customers can exchange items purchased from a website.

It outlines the types of exchanges allowed and the process for doing so, including any costs associated with the exchange.

Additionally, it typically includes details about shipping costs and timelines for processing an exchange.

Exchange policies provide customers with clear expectations of what to expect when returning items and help protect the website from fraudulent activities.

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