Our policy is valid for a period of 14 calendar days from the date of the purchase. We do not offer refunds however you can return the product for an exchange. Please note that if the period of 14 days has lapsed, we can’t, unfortunately, offer you an exchange.
The following criteria must be met to qualify for an exchange:
In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue an exchange. Perishable goods are completely exempt from being returned.
Only regular priced items may be exchanged, unfortunately sale or clearance items cannot be exchanged.
In order to return an order, you must contact us first.
Returns can be mailed to: 32 Burgon Crescent, winterton, scunthorpe, dn159gb. You will be responsible for paying for the shipping costs with regard to the items that you wish to exchange. We will not refund the shipping costs.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject an exchange.
If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:
info@thebarkery.shop
32 Burgon Crescent, Winterton, Scunthorpe, DN159TP
This document was last updated on January 25, 2024