Refund policy

Our policy is valid for a period of 7 calendar days from the date of the purchase. If you are not satisfied with the product for any reason you can ask for a refund. If the period of 7 days has lapsed since the purchase, we can’t, unfortunately, offer you a refund.

Refund requirements

The following criteria must be met to qualify for a refund:

  • Customer’s account must be in good standing
  • Product must not be downloaded

If the conditions listed above are not met, we reserve the right not to issue a refund.

Contacting us

If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:

https://ottosen.com/contact/
contact@ottosen.com
Steen Ottosen ApS, Lille Graabrodrestrede 1, 5000, Odense, Denmark

This document was last updated on February 13, 2021